Privacy policy

At RT Hive, your privacy and the protection of your personal information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect When you visit or interact with our store, we may collect the following information:

  • Personal Details: Name, phone number, email address, shipping address, billing address.

  • Order Information: Products purchased, order history, payment method (we do not store card details).

  • Device Information: IP address, browser type, time zone, and cookies to enhance your shopping experience.

2. How We Use Your Information We use your data to:

  • Process and fulfill orders

  • Contact you regarding your order or account

  • Improve our website and customer service

  • Send promotional messages (only with your consent)

  • Prevent fraud and secure your transactions

3. Payment Security All payments made on our website are processed through secure payment gateways. We do not store or have access to your credit/debit card details.

4. Cookies & Tracking We use cookies to:

  • Save your preferences for future visits

  • Understand how you interact with our site

  • Improve website functionality and performance

You can disable cookies in your browser settings, but this may affect your shopping experience.

5. Sharing Your Information We only share your personal information with:

  • Trusted delivery partners to deliver your order

  • Payment processors to complete your transaction

  • Government or legal authorities, if required by law

We never sell, rent, or trade your personal information.

6. Marketing & Communication We may send you promotional messages via SMS, email, or WhatsApp only if you opt in. You can unsubscribe at any time by contacting us or using the unsubscribe link (if applicable).

7. Children’s Privacy Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Your Rights You have the right to:

  • Access the information we have about you

  • Request corrections or updates to your information

  • Ask us to delete your personal data (where legally applicable)

To request, email or contact us using the details below.

9. Data Protection We take appropriate measures to protect your data from loss, misuse, or unauthorized access. Your information is stored securely and only accessible to authorized personnel.

10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us If you have any questions or concerns about our Privacy Policy, feel free to reach out:

  • Phone/WhatsApp: 0321-7319887

  • Address: RT Hive, Chak No. 90 NB, Near Sillanwali Road, Sargodha, Punjab, Pakistan

  • Email: rthivee.official@gmail.com